Please read through our policies and requirements prior to your adventure.

Policies

Participant Requirements

Cancellations & Rescheduling

All reservations are charged in full at the time of booking

Purchased tickets are non-refundable

There is an optional cancellation insurance fee that can be selected at the time of purchase. If you purchase the cancellation insurance, you can cancel your tickets and receive a refund minus the fee ONLY if you cancel more than 24 hours before your scheduled activity

Rescheduling is permitted only with 24 or more hours’ notice of the tour time subject to availability.

There is no cancellation insurance offered for our GoKarts

Late Arrivals

Tours depart on time. No refunds will be issued for late arrivals. If you fail to meet your appointment, we still incur all the same expenses and may have turned others away.

Weather

Our ZipLine and Aerial Adventure activities operate rain or shine. Please dress appropriately.

In the event of inclement or severe weather that management deems hazardous, we may cancel your activity. Advance notice may not be possible. Weather cancellations are offered rescheduling.

We do not operate our GoKarts in the rain. In the event of weather in which we cannot operate our GoKarts, we may cancel or postpone your ride. Advance notice may not be possible. Weather cancellations are offered rescheduling.

Should severe weather occur while you are on the course, management may choose to discontinue your activity. Discontinued activities are offered rescheduling or a full or partial voucher that is based on your location on the course at the time of discontinuation.

Weight/Height/Age Requirements

ZipLine participants must be at least 10 years old and weigh between 80 and 250 pounds. If under 15, minor must be accompanied by an adult on tour.

Aerial Adventure participants must be at least 5 years of age and weigh under 265 pounds. If under 10 years old, minor must be accompanied by an adult on tour. Other age restrictions apply.

GoKart Single Riders must be at least 54″ tall and weigh under 265 pounds

GoKart Double Kart Drivers must be at least 16 years of age, possess a valid driver’s license, and weigh under 265 pounds

GoKart Double Kart Passengers must be at least 3 years of age, 36″ tall, and weigh less than 150 pounds

Age, height, and weight limitations are strict. All participants will be discreetly weighed/measured at check-in

Physical Condition

Participants should be in good health, have good upper body strength, and be able to comfortably hold both hands overhead.

All medical concerns, disabilities, and physical and mental handicaps including spectrum disorders must be disclosed prior to booking and listed on the waiver.

Participants should come dressed for the weather and wearing athletic shoes that completely enclose the foot. Shoes that are not permitted include Crocs, Tevas, Chacos, flip-flops, sandals, clogs, heels, and others.

Full-length shirts and other clothing that covers skin are required. Adventure Hilton Head has the right to deem any article of clothing unfit for our course. Please dress appropriately.

All long hair must be secured back.

No loose jewelry.

BE ADVISED, YOU CANNOT PARTICIPATE IF:

You are pregnant

You have recent, recurring, or existing injuries

You have a known medical condition that requires immediate medical attention in the event of an emergency

You are wearing a cast or splint

You are under the influence of alcohol, illegal drugs, or prescription medications that may limit your abilities

Personal Belongings

No personal items are allowed on course.

All participants must not have any personal belongings on their person or in their pockets. Medications such as epi-pens or inhalers are allowed.

Items not allowed on our GoKart track include:

weapons, keys, pocket knives, multi-tools, and other sharp objects

bags of ANY kind including, but not limited to, purses, backpacks, wristlets, fanny packs, cell phone holders, etc. or any straps around the neck

hats with a brim

headphones of any kind

Adventure Hilton Head reserves the right to deem any item as hazardous

ZipLine Participant Responsibility

All participants must sign a Participant Agreement. Upon booking, you will receive a link to complete your waiver online.

If under 18, a parent or legal guardian must sign the Participant Agreement

If under 15, a parent or legal guardian must sign the Participant Agreement, AND you must be actively accompanied on the tour by a parent or chaperone

***Due to the nature of our tours, Adventure Hilton Head reserves the right to refuse participation to anyone***

Aerial Adventure Participant Responsibility

All participants must sign a Participant Agreement. Upon booking, you will receive a link to complete your waiver online.

If under 18, a parent or legal guardian must sign the Participant Agreement

If under 10, a parent or legal guardian must sign the Participant Agreement, AND you must be actively accompanied on the course by a parent or chaperone

Age restriction is based on course. All participants must meet age requirements to participate on the different challenge courses

***Due to the nature of our tours, Adventure Hilton Head has the right to refuse service to anyone***

GoKart Participant Responsibility

All participants must sign a Participant Agreement. Upon booking, you will receive a link to complete your waiver online.

If under 18, a parent or legal guardian must sign the Participant Agreement.

***Due to the nature of our tours, Adventure Hilton Head reserves the right to refuse service to anyone***

Hear from over 3,765 happy adventurers!

One of the best part of our trip to Hilton Head! It’s worth it when my kids enjoyed it so much! They have done other rope adventures in other places including another country and this one so far is their favorite!

Elaine C.TripAdvisor Review

Wonderful time! What a wide variety, they have courses for kids up to pros! We had such a great time on our honeymoon! We also did the ZipLine which was really cool!

Brooke N.TripAdvisor Review

It was a great time, our tour guides Olivia and Jordyn made it an amazing experience filled with lots of jokes and fun facts and made zipLining easy. Would highly recommend and will definitely do this again!

Stefanny G.TripAdvisor Review

It was a great time, our tour guides Olivia and Jordyn made it an amazing experience filled with lots of jokes and fun facts and made ziplining easy. Would highly recommend and will definitely do this again!

Steven A.TripAdvisor Review

Start your adventure today!